At Corporalita LLP, trading as Deanna Yusoff (“Deanna Yusoff”, “we”, “us” or “our”), we respect your privacy and are committed to handling personal information responsibly and transparently.
This Privacy Policy explains how we collect, use, disclose, store and protect personal information when you visit our website, purchase our products, access our digital products or courses, communicate with us, or otherwise interact with our services.
Our website is www.deannayusoff.com.
This Privacy Policy should be read together with our Terms & Conditions and any other policies or notices that may apply to a particular product or service.
We handle personal information in accordance with applicable data-protection laws, including Singapore's Personal Data Protection Act 2012 (“PDPA”), where applicable.
1. Who We Are
The business responsible for the personal information described in this Privacy Policy is:
Corporalita LLP
Trading as Deanna Yusoff
Singapore
Email: [email protected]
We may use third-party platforms and service providers to operate our website, process payments, deliver digital content, communicate with customers and provide other business services. These providers may process personal information on our behalf or in accordance with their own legal obligations.
2. Personal Information We May Collect
The personal information we collect depends on how you interact with us.
Contact and identifying information: This may include your name, email address, telephone number, billing and delivery address, and account or login information.
Purchase and transaction information: This may include information relating to purchases, orders, payments, refunds and other transactions.
Information you provide to us: This may include information submitted through forms, questionnaires, surveys or feedback, communications you send to us, course enrolment and participation information, and product preferences or interests that you choose to share with us.
Technical and usage information: This may include your IP address, browser type, device information, website activity and information collected through cookies, pixels and similar technologies.
We may also collect other information that you voluntarily provide to us.
We do not ordinarily receive or store your complete payment-card details. Payments may be processed by third-party payment providers, which handle payment information in accordance with their own security and privacy practices.
3. How We Collect Personal Information
We may collect personal information in several ways.
Directly from you: For example, when you purchase a product, enrol in or access a course or digital product, create an account, subscribe to emails or other communications, complete a form or survey, participate in a testing or feedback programme, contact us with a question or request, or otherwise provide information to us.
Automatically: When you use our website or interact with our digital communications, certain information may be collected through technologies such as cookies, analytics tools and pixels.
Through service providers and platforms: We may receive information through providers that help us operate our business, process transactions, deliver our services or understand how our website and communications are being used.
4. How We Use Personal Information
We may use your personal information where reasonably necessary to operate our business and provide our products and services.
Orders and purchases: We may use your information to process and fulfil orders, process payments and refunds, and maintain appropriate transaction records.
Accounts and digital access: We may use your information to create and manage customer accounts and provide access to digital products and online courses.
Communications and support: We may use your information to send purchase confirmations, receipts, access information and service-related communications, provide customer support, and respond to enquiries, feedback or complaints.
Surveys and programmes: We may use information to administer surveys, testing programmes or other voluntary participation.
Business and service improvement: We may use information to maintain and improve our website, products, courses and services and to understand how visitors interact with our website and communications.
Security and legal obligations: We may use information to maintain the security and integrity of our website and services, detect or prevent fraud or unauthorised activity, comply with legal, regulatory, tax and accounting requirements, and establish, exercise or defend legal rights.
Marketing: We may use your information to send marketing communications where you have consented to receive them or where otherwise permitted by applicable law.
We will not use personal information for purposes that are materially different from those for which it was collected without an appropriate legal basis or, where required, your consent.
5. Marketing Communications
If you subscribe to our mailing list, request information from us, or otherwise consent to receive marketing communications, we may send you information about Deanna Yusoff products, courses, educational content, events, offers or other updates.
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails.
Unsubscribing from marketing communications will not prevent us from sending necessary transactional or service-related messages, such as order confirmations, account information or communications concerning a product or course you have purchased.
6. Cookies, Analytics & Similar Technologies
Our website may use cookies, pixels and similar technologies to operate correctly, remember preferences, understand website usage, measure performance and support marketing and advertising activities.
Information collected through these technologies may include your IP address, browser and device information, pages visited, time spent on the website, links or buttons clicked, referring websites, and interactions with advertisements or communications.
We may use third-party analytics, advertising and technology providers for these purposes.
Depending on your location and applicable law, you may have choices regarding non-essential cookies and similar technologies. You may also be able to control or delete cookies through your browser settings.
Disabling certain cookies may affect some website functionality.
7. How We Share Personal Information
We do not sell your personal information.
We may disclose personal information where reasonably necessary to operate our business.
Service providers: These may include providers of website and course hosting, customer and account management, payment processing, email delivery and communications, order fulfilment and delivery, data storage and cloud services, website analytics, advertising and marketing technology, technical support, and fraud prevention and security.
Professional advisers: We may disclose relevant information to professional advisers such as accountants or lawyers where reasonably necessary.
Legal and regulatory requirements: We may disclose information where required by law, legal process or regulatory authority, or where reasonably necessary to protect our legal rights, our customers, our business or others.
Business transactions: If Corporalita LLP undergoes a merger, acquisition, restructuring or sale of some or all of its business or assets, relevant personal information may be transferred as part of that transaction, subject to applicable law.
Service providers may process personal information only as necessary to provide their services, subject to their contractual obligations, applicable law and their own privacy responsibilities.
8. Third-Party Services & Links
Our website and services may contain links to or integrate with third-party websites, platforms or services.
For example, third parties may provide payment processing, course delivery, website functionality, analytics, advertising or social-media services.
When you interact directly with a third-party service, its own privacy policy and terms may apply.
We are not responsible for the privacy practices, security or content of third-party websites or services that we do not control.
9. International Transfers
Some of the service providers we use may operate, store information or process personal information outside Singapore or outside the country in which you live.
As a result, your personal information may be transferred to or processed in other countries.
Where required by applicable law, we take reasonable steps to ensure that personal information transferred outside Singapore receives a standard of protection comparable to that required under applicable Singapore data-protection law.
Different countries may have different privacy and data-protection laws.
10. How Long We Keep Personal Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected or as required for legitimate business, legal, accounting, tax, security or regulatory purposes.
Retention periods may therefore vary depending on the type of information and the reason we hold it.
When personal information is no longer reasonably required, we will take appropriate steps to delete, anonymise or otherwise securely dispose of it, subject to applicable law and technical limitations.
11. Security
We take reasonable administrative, organisational and technical measures to protect personal information against unauthorised access, collection, use, disclosure, copying, modification, loss or disposal.
We also use third-party platforms and service providers that maintain their own security measures.
However, no website, online transmission or electronic storage system can be guaranteed to be completely secure. Accordingly, while we take reasonable steps to protect your information, we cannot guarantee absolute security.
You are responsible for keeping any account login details or passwords associated with our services confidential.
If you believe that your account or personal information may have been compromised, please contact us promptly at [email protected].
12. Your Rights & Choices
Depending on where you live and the laws that apply to you, you may have rights relating to your personal information.
Access and information: You may have the right to request access to certain personal information we hold about you and information about how it has been used or disclosed.
Correction: You may have the right to ask us to correct inaccurate or incomplete personal information.
Withdrawal of consent: Where processing is based on your consent, you may have the right to withdraw that consent.
Deletion, objection or restriction: Depending on applicable law, you may have rights to request deletion of certain information or to object to or restrict certain processing.
Complaints: You may have the right to make a complaint to an appropriate data-protection authority.
These rights are not absolute and may be subject to legal exceptions or requirements.
To make a privacy-related request, please contact [email protected]. We may need to verify your identity before responding to certain requests.
Withdrawing consent may affect our ability to continue providing a particular product, service or feature where the information concerned is necessary for us to provide it.
13. Children
Our website, products and services are not specifically directed at children.
We do not knowingly seek to collect personal information from children without the consent or authorisation required by applicable law.
If you believe that a child has provided personal information to us in circumstances where appropriate consent was required but not obtained, please contact us at [email protected] so that we can review the matter and take appropriate action.
14. Surveys, Reviews, Testimonials & Feedback
If you voluntarily provide feedback, survey responses, reviews or testimonials, we may retain that information for customer-service, research, product-development or business-improvement purposes.
We will not publicly use your name, image or testimonial for promotional purposes without appropriate permission where such permission is required.
Information submitted privately to us will not automatically become public simply because it was provided as feedback or as part of a survey.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, products, services, technology or legal obligations.
When we update the Policy, the revised version will be published on this page and the Effective Date at the top will be updated where appropriate.
We encourage you to review this Policy periodically.
16. Contact Us
If you have questions about this Privacy Policy, how we handle personal information, or wish to make a privacy-related request, please contact:
Corporalita LLP
Trading as Deanna Yusoff
Singapore
Email: [email protected]